123Meridian
Effective Date: March 22, 2026 | Last Updated: April 14, 2026
123Meridian (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of everyone who interacts with our website located at www.123meridian.com (the “Site”). This Privacy Policy describes what personal information we collect, why we collect it, how we use and protect it, and the rights available to you.
This policy is issued in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), British Columbia’s Personal Information Protection Act (PIPA), and Canada’s Anti-Spam Legislation (CASL). By using this Site or submitting personal information through it, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
123Meridian is a privately held technology and AI automation consulting business operating in the Province of British Columbia, Canada. As a BC-based organization engaging in interprovincial commerce, our privacy practices are governed by both:
Where both statutes apply, we comply with the more stringent requirement. This policy incorporates the ten fair information principles set out in Schedule 1 of PIPEDA and reflects the parallel obligations under BC PIPA.
PIPEDA and BC PIPA require that an individual within an organization be accountable for privacy compliance. As a small owner-operated business, the owner of 123Meridian is personally responsible for compliance with applicable privacy legislation and the obligations set out in this policy. That responsibility includes:
All privacy-related inquiries and requests should be directed to us using the contact information below.
Privacy Inquiries — 123Meridian
Email: [email protected]
Website: www.123meridian.com
Mailing Address: 1665 Ellis Street, Kelowna, BC V1Y 2B3
When you submit an inquiry form, book a consultation, or otherwise contact us through the Site, we may collect the following categories of personal information:
When you visit the Site, certain technical and behavioural information is collected automatically through cookies, pixels, and similar tracking technologies operated by us and by authorized third-party service providers:
We limit our collection of personal information to what is reasonably necessary for the purposes identified below. We do not collect sensitive personal information (such as health, financial, or government-issued identification numbers) through this Site.
In accordance with the identifying-purposes principle under PIPEDA and BC PIPA, we collect personal information only for the following identified purposes, which are communicated to you at or before the time of collection:
We will not use or disclose your personal information for any new purpose without first identifying that purpose and obtaining your consent, unless otherwise permitted by law.
Express consent is obtained when you take a deliberate action to opt in, such as checking a consent checkbox on a form. Express consent is required for:
Pre-ticked checkboxes do not constitute valid express consent under CASL or PIPEDA. Consent must be a positive, informed, and voluntary act.
Implied consent may exist where there is an existing business relationship, such as when you have recently requested a quote, made an inquiry, or engaged our services. In accordance with CASL, implied consent for commercial electronic messages arising from a service inquiry expires six (6) months after the inquiry, or two (2) years after a completed transaction.
You may withdraw consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and upon reasonable notice. Withdrawal of consent is prospective in effect; it does not affect prior collection, use, or disclosure. To withdraw consent, contact us at [email protected]. We will inform you of the consequences, if any, of withdrawing consent and will process your request without undue delay.
123Meridian operates an SMS messaging program for the purpose of customer care and service-related communications. Consent to receive SMS messages is obtained by checking an explicit opt-in checkbox on our contact or booking form at the time you provide your phone number. By checking that box and providing your mobile phone number, you expressly consent to receive text messages from 123Meridian that may include:
SMS messages are used exclusively for customer care and service-related purposes. This program is not used for unsolicited promotional or marketing campaigns.
No Sharing of Phone Numbers or SMS Consent Data (Critical Disclosure)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All opt-in data and SMS consent information — including your mobile phone number and the fact of your opt-in — will not be shared with any third parties. This prohibition applies absolutely and without exception to any SMS opt-in data collected through this Site.
123Meridian does not sell, rent, trade, lease, or otherwise disclose your mobile phone number or SMS opt-in consent to any third party for any marketing, advertising, or promotional purpose.
You may opt out of SMS messages at any time. To opt out, reply STOP to any SMS message you receive from us. Upon receipt of your STOP request, you will receive one final confirmation message and no further SMS messages will be sent. We will process all opt-out requests within ten (10) business days of receipt, in accordance with CASL.
To request assistance regarding our SMS program, reply HELP to any message, or contact us directly:
Email: [email protected]
Mailing Address: 1665 Ellis Street, Kelowna, BC V1Y 2B3
Message and data rates may apply. Message frequency may vary. You may receive up to a few messages per week depending on your active inquiry or engagement. 123Meridian is not responsible for any charges imposed by your carrier in connection with SMS messages. Contact your wireless carrier for details on applicable rates.
Mobile carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your carrier and is not guaranteed. 123Meridian is not responsible for message delays or non-delivery caused by carrier network conditions, technical failures, or other factors beyond our control.
You must be at least 18 years of age to consent to receive SMS messages from 123Meridian or to use our services. By providing your phone number and opting in to SMS communication, you represent that you are at least 18 years old.
Our SMS program is operated in full compliance with Canada’s Anti-Spam Legislation (CASL), S.C. 2010, c. 23. We obtain express consent prior to sending any commercial electronic message, maintain records of consent, and honor opt-out requests within the statutory timeframe. Consent is not a condition of purchasing any service or receiving a response to your inquiry.
Where you have provided your email address and expressed consent to receive commercial electronic messages, we may send you emails related to our services, consultations, and relevant updates. All commercial emails sent by 123Meridian include our identity and contact information, and a clear and functional unsubscribe mechanism. Unsubscribe requests are honored within ten (10) business days, in accordance with CASL.
Transactional and service-related emails (such as booking confirmations or inquiry responses) may be sent regardless of marketing consent, as they are not commercial electronic messages within the meaning of CASL.
We use the following third-party services that may collect or receive data about your use of this Site. These services are operated by third parties independent of 123Meridian and are subject to their own privacy policies:
| Service | Provider | Purpose | More Information |
|---|---|---|---|
| Google Analytics | Google LLC | Website traffic analysis and audience measurement | Google Privacy Policy |
| Google Tag Manager | Google LLC | Tag and script management on the Site | Google Privacy Policy |
| Meta Pixel & Conversions API | Meta Platforms, Inc. | Advertising measurement, conversion tracking, and audience building for ads on Meta platforms (Facebook, Instagram) | Meta Privacy Policy |
Meta (Facebook) Disclosure: When you interact with this Site, data such as your IP address, browser information, pages visited, and form-submission events may be shared with Meta Platforms, Inc. through the Meta Pixel and/or the Meta Conversions API (server-side integration). Meta may use this information to measure advertising performance, deliver targeted advertising, and build audience segments. This data sharing is governed by Meta’s Business Tools Terms. You can manage your Meta ad preferences at facebook.com/adpreferences.
The third-party service providers identified in Section 8 (including Google LLC and Meta Platforms, Inc.) may store, process, or access your personal information on servers located outside of Canada, including in the United States of America. By using this Site, you acknowledge and consent to the transfer of your personal information to jurisdictions outside Canada, where privacy laws may differ from those applicable in British Columbia or Canada.
In accordance with PIPEDA, 123Meridian has entered into or relies upon data processing agreements and applicable terms of service with these service providers, which are intended to provide a comparable level of protection for your personal information while it is being processed by these third parties. Notwithstanding such agreements, personal information transferred to foreign jurisdictions may be subject to lawful access by the courts, law enforcement, or national security authorities of those jurisdictions.
If you have questions about our cross-border transfer practices, please contact us at [email protected].
This Site uses cookies, pixels, and related tracking technologies (collectively, “cookies”) to enable analytics, advertising measurement, and website functionality as described above. Cookies are small data files placed on your device by your browser when you visit a website.
We may use the following categories of cookies:
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site. To opt out of Google Analytics tracking, you may install the Google Analytics Opt-Out Browser Add-on. To manage Meta advertising preferences, visit facebook.com/adpreferences.
123Meridian does not sell, rent, trade, barter, or otherwise disclose your personal information — including your name, email address, phone number, or SMS opt-in data — to any third party for their independent marketing or commercial purposes. Personal information is disclosed to third parties solely as necessary to deliver the services described in this policy (e.g., booking platforms, analytics providers), and only under agreements that restrict those parties from using your information for their own purposes.
We use and disclose personal information only for the purposes identified in Section 4 of this policy, unless we have your express consent to use or disclose it for an additional purpose, or as required or permitted by applicable law.
We retain personal information only for as long as is reasonably necessary to fulfill the identified purposes or as required by law. When personal information is no longer required, we securely destroy, delete, or anonymize it in a manner appropriate to its format and sensitivity. We do not retain personal information indefinitely or for speculative future purposes.
We take reasonable steps to ensure that personal information we collect is accurate, complete, and up to date as necessary for the purposes for which it is to be used. You are responsible for ensuring that the personal information you provide to us is accurate. If you become aware that information we hold about you is inaccurate or incomplete, please contact us so that we can make any necessary corrections.
We employ administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information we hold, including:
No method of electronic transmission or storage is completely secure. While we use commercially reasonable safeguards, we cannot guarantee absolute security and cannot accept liability for unauthorized access that is outside our reasonable control.
In the event of a privacy breach — being unauthorized access to, disclosure of, or loss of personal information — 123Meridian will conduct a prompt assessment of the breach in accordance with PIPEDA’s breach-of-security-safeguards provisions. If the breach poses a real risk of significant harm to any affected individual (as defined under PIPEDA), we will:
“Significant harm” includes, without limitation, bodily harm, humiliation, damage to reputation or relationships, loss of employment or business opportunities, financial loss, identity theft, and negative effects on credit records.
123Meridian provides AI-powered automation consulting and may use artificial intelligence tools to support the delivery of our services. Where any AI-driven tool or process materially affects how we respond to your inquiry or provide recommendations, we will disclose this to you. Personal information submitted through this Site is not used to train third-party AI models without your express consent. We comply with the OPC’s published principles for responsible, trustworthy, and privacy-protective use of AI technologies.
Subject to limited exceptions provided by law, you have the following rights with respect to your personal information held by 123Meridian:
You have the right to request access to the personal information we hold about you, including information about how it has been used and to whom it has been disclosed. We will respond to access requests within thirty (30) calendar days of receipt. If an extension is required, we will notify you within the initial thirty-day period and provide the reasons for the delay.
You have the right to request that we correct any personal information we hold about you that is inaccurate or incomplete. If we are unable to correct the information, we will annotate the file to note that a correction was requested but not made.
You have the right to withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal and contractual restrictions. We will advise you of the consequences of withdrawing consent and process your request without undue delay.
If you are dissatisfied with our response to a privacy concern, you have the right to file a complaint with the applicable privacy authority:
We encourage you to contact us first so that we have an opportunity to address your concern before you file a complaint with a regulatory authority.
This Privacy Policy is made available on our website and will be provided in an alternate format upon request. Our privacy practices are intended to be transparent, and we welcome questions or concerns about how we handle personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory guidance. When we make material changes, we will update the “Last Updated” date at the top of this page. Your continued use of the Site following the posting of changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
To exercise any of your rights under this policy, to ask questions about our privacy practices, or to submit a concern or complaint, please contact us:
123Meridian — Privacy Inquiries
Email: [email protected]
Website: www.123meridian.com
Mailing Address: 1665 Ellis Street, Kelowna, BC V1Y 2B3